Seamless Operations: Focus on Your Mission

At Heartfelt IT, we understand that technology should support your mission, not distract from it.

Our Seamless Operations with Heartfelt IT Support service provides reliable and responsive technical assistance to keep your systems running smoothly, so you can focus on what matters most: making a difference in your community.

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IT Concierge Service

A full suite of services all included in one monthly fee!

Unlimited Remote IT Support

Support is available

Monday - Friday
7AM-7PM EST

Unlimited access to IT engineers for resolving any issues with computers, software, email accounts, shared access, network issues etc.

Ongoing Computer Tune-Up

All computers are patched, optimized, and protected

All computers work properly
Daily health checkups
Optimal performance configuration
Regular OS patching
Regular software updates
Monitoring of hardware incidents

Smart Computer Refresh

Computer Lifecycle Management

Computer Inventory Management
Replacement Planning
Free Computer Replacement Labour
Installed Software Inventory
Computer Warranty Management
Old computer Data Sanitization
Old computer Donation

Daily Backup

Protection for Email and Cloud Documents

Daily Backup with unlimited storage for:
- Emails
- One Drive / Google Drive documents
- Share Point websites / Share Google Drives documents and SharePoint sites.
Microsoft 365 / Google Workspace Policy Management to protect accounts against breaches
DNS setup preventing from email spoofing, ensuring no one can send messages pretending to be from your email address

Password Manager

Enhance passwords security in your organization to Enterprise level

Easy to use on Computers and Mobile devices

IT Spend Vendor Management

A smarter, simpler way to manage contracts

Manage contracts, vendors, and renewals in one place; always accessible and up to date
Gain complete visibility, optimize your IT and SaaS spend, and maximize the value of every contract
Stay ahead of renewals with proactive alerts and effortless tracking

Brain Station Learning Portal

Keep your team up to date with our course library and yearly reviews

Review our Course Catalog

Don't let IT challenges hold your nonprofit back

Contact us today to learn more about our Seamless Operations with Heartfelt IT Support service and experience the benefits of reliable and responsive technical assistance.

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IT with a Heart for Nonprofits

We believe in more than just technology. We believe in your mission.

We offer tailored IT solutions that empower nonprofits to amplify their impact.