Seamless Operations: Focus on Your Mission, Not Your IT
Tired of IT problems disrupting your nonprofit's vital work?
Frustrated with slow computers, unreliable internet, or software glitches that hinder your team's productivity?
At Heartfelt IT, we understand that technology should support your mission, not distract from it.
Our Seamless Operations with Heartfelt IT Support service provides reliable and responsive technical assistance to keep your systems running smoothly, so you can focus on what matters most: making a difference in your community.
IT Concierge Service
Keeping your IT healthy
Ongoing Computer Maintenance
Daily computer health checkups, regular OS and software patching to ensure optimal performance and security.
Computer Lifecycle Management
Regular check-up of computer hardware and planning hardware updates to ensure required business efficiency. We also provide hardware provisioning at the best prices from vendors, including unpackaging and data migration support.
Antivirus Protection
Managed antivirus licenses, daily managed AV scanning and treatment, malware/ransomware troubleshooting, and managing company AV policy to keep your systems safe from threats.
Protecting your data
Daily Cloud Backup
Daily backup of all emails, OneDrive/Google Drive documents, and SharePoint sites to prevent data loss
Email Security Protection
Security monitoring of MS 365/Google accounts, alerting and securing accounts in case of unauthorized access attempts. Configuration of email protection preventing spoofing activities, ensuring email delivery and blacklists cleaning, and email SPAM and Malware filtering.
Password Manager
Encrypted password vault for every user, centralized password management for shared accounts, and biometric passwordless login for enhanced security.
Regular scan the dark web for any leaked or compromised data related to your organization
Expert Support When You Need It
Unlimited Remote Support
Unlimited access to IT engineers for resolving any issues with computers, software, email accounts, etc. Configuration of email accounts, software, and subscriptions.
Live Chat and Customer Portal
Quick access to the customer portal and IT engineers via Live Chat from any supported computer.
Remote Network Support
Remote network configuration, performance monitoring, and troubleshooting to ensure your network is always running smoothly.
Empowering Your Team
IT Learning Portal
Access to 100+ online courses on using IT tools for small businesses to empower your team with essential tech skills.
Cyber Awareness Training. Learn how to protect yourself and your organization from the schemes of cybercriminals.
IT Contracts/Vendor Management
Ensuring on-time IT vendor contract renewals and updates, enhancing the efficiency of IT vendors by finding the best plans.
IT Documentation
Collecting all IT-related data in one place, managing IT policies for the company, and keeping an up-to-date state of IT documentation.
Leave the IT worries to us, so you can dedicate your time and resources to fulfilling your organization's purpose.
Increase efficiency and productivity
Reliable technology and expert support mean less downtime and more time for your team to achieve their goals.
Protect your valuable data
Safeguard sensitive information with our comprehensive cybersecurity measures, including backups, encryption, and proactive monitoring.
Empower your team with technology
Provide your staff with the tools and training they need to leverage technology effectively and confidently.
Stretch your budget further
Avoid unexpected IT costs and optimize your technology investments with our cost-effective solutions and grant writing assistance.
Scale your operations
Ensure your technology infrastructure can grow and adapt as your organization evolves, supporting your long-term success.
Don't let IT challenges hold your nonprofit back
Contact us today to learn more about our Seamless Operations with Heartfelt IT Support service and experience the benefits of reliable and responsive technical assistance.
We believe in more than just technology. We believe in your mission.
We offer tailored IT solutions that empower nonprofits to amplify their impact.
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The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
