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Seamless Operations: Focus on Your Mission


At Heartfelt IT, we understand that technology should support your mission, not distract from it.

Our Seamless Operations with Heartfelt IT Support service provides reliable and responsive technical assistance to keep your systems running smoothly, so you can focus on what matters most: making a difference in your community.

 

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IT Concierge Service

A full suite of services all included in one monthly fee!

 

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Support is available

Monday - Friday
7AM-7PM EST

Unlimited access to IT engineers for resolving any issues with computers, software, email accounts, shared access, network issues etc.

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All computers are patched, optimized, and protected

  • All computers work properly
  • Daily health checkups
  • Optimal performance configuration
  • Regular OS patching
  • Regular software updates
  • Monitoring of hardware incidents
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Computer Lifecycle Management

  • Computer Inventory Management
  • Replacement Planning
  • Free Computer Replacement Labour
  • Installed Software Inventory
  • Computer Warranty Management
  • Old computer Data Sanitization
  • Old computer Donation
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Protection for Email and Cloud Documents

  • Daily Backup of all emails, One Drive documents and SharePoint sites.
  • Managing Microsoft 365 / Google Workspace policies to protect accounts against breaches
  • Prevention of email spoofing, ensuring no one can send messages pretending to be from your email address
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Enhance passwords security in your organization to Enterprise level

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Easy to use on Computers and Mobile devices

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A smarter, simpler way to manage contracts

  • Manage contracts, vendors, and renewals in one place; always accessible and up to date
  • Gain complete visibility, optimize your IT and SaaS spend, and maximize the value of every contract
  • Stay ahead of renewals with proactive alerts and effortless tracking
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Keep your team up to date with our course library and yearly reviews

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Review our Course Catalog

Don't let IT challenges hold your nonprofit back

Contact us today to learn more about our Seamless Operations with Heartfelt IT Support service and experience the benefits of reliable and responsive technical assistance.

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IT with a Heart for Nonprofits

We believe in more than just technology. We believe in your mission.

We offer tailored IT solutions that empower nonprofits to amplify their impact.