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IT Concierge Membership

At Heartfelt IT, we deliver tailored,
cost-effective IT solutions through
flexible membership plans.

Whether you’re a sole entrepreneur,
a small team, or a growing business,
we have a package to meet your needs.

Book a Meeting Now!

IT Concierge Membership

At Heartfelt IT, we deliver tailored, cost-effective IT solutions through flexible membership plans.

Whether you’re a sole entrepreneur, a small team, or a growing business, we have a package to meet your needs.

IT Concierge Membership Plans

HF Membership Solo

Basic

1 computer - $29
extra computer - $29

This Plan is for individual with very basic IT needs, who has one or couple of computers and does not require unlimited remote support and just need onsite or remote support few times a year.

  • Ongoing computer Maintenance
  • IT contract/vendor management system
  • IT Documentation
  • Livechat & Customer portal
  • Remote Support - Billable (30 mins min)
  • Onsite Support - Billable (2 Hrs min)
Heartfelt Membership Professional plan

Solopreneur

1 computer - $95
extra computer - $59
 

This Plan is for professional with one or couple of computers who require unlimited remote support and rare onsite support visits during the year

  • Ongoing computer Maintenance
  • IT contracts/vendor management system
  • IT Documentation
  • Livechat & Customer portal
  • Unlimited Remote Support
  • 15% off Onsite Support (2 Hrs min)
  • 15% off IT Protection Suite

 

Heartfelt IT Membership Business Plan

Business

5 computers - $295
extra computer - $49

This plan is for businesses with 5 or more computers and staff who needs unlimited it supoort, training and managing multiple computers.

  • Ongoing computer Maintenance
  • IT contracts/vendor management system
  • IT Documentation
  • Livechat & Customer portal
  • Unlimited Remote Support
  • 25% off Onsite Support (2 Hrs min)
  • 25% off IT Protection Suite
  • 1000+ online courses for employees
  • Computer Lifecycle Management
Calculate Cost for Your Business!

IT Protection Suite

Email Security

Email & Cloud Protection

$29 / email account

  • Daily Backup of all Emails, One Drive / Google Drive Documents and SharePoint Sites.
  • Security Protection of Email Against Breaches
  • Prevention of Email Spoofing, ensuring no one can send messages pretending to be from your email address
  • Email SPAM and Malware Filter
Learn more
PC Backup

Computer Backup

$29 / computer

  • Daily Cloud Backup for all data from your computer
  • Free virtual server provisioning with all data from backup in case of hardware issues
  • Backup Storage Policy:
    • Daily backups - 14 days.
    • Weekly Backups - 5 weeks.
    • Monthly Backups - 6 months.
Learn more
Heartfelt IT Remote Network Management

Remote Network Management

$99 / Local Network

  • Network configuration for seamless operations.
  • Performance monitoring to ensure stability and efficiency.
  • Network troubleshooting promptly to minimize downtime.
Onsite visits are billable
Learn more
Heartfelt IT Cyber Security Management

Cybersecurity monitoring

$249 / Local Network

  • Email Security: Detect email impersonation risks and monitor for data breaches on the Dark Web.
  • Website Security: Assess plugins, encryption, and potential vulnerabilities.
  • Network Security: Continuously monitor open ports, high-risk services, and unauthorized devices.
  • Device Security: Manage software updates and identify vulnerabilities across all connected devices.
Learn more
Book a Meeting Now!